Information We Gather and Why We Use It
When you create an account, we collect your name, email address, phone number and the payment method you use — whether that is bKash, Nagad or Rocket. We log this to verify your identity, process deposits and withdrawals, and keep your account secure. Each time you
-
1
use our platform, we also collect device and browsing data: your IP address, browser type and session activity. This helps us detect unusual login attempts and keep your wallet details safe. We do not collect more than we need for these purposes. Payment transaction records tied
-
2
to your bKash, Nagad or Rocket wallet are stored only for as long as required to complete the transaction and meet our internal audit process. If you contact our support team, we retain that conversation to follow up properly. We do not sell your personal data
-
3
to third parties for marketing. Any third-party service we work with — such as payment processors handling your Rocket or Nagad transfer — receives only the minimum data needed to complete that specific task. Your use of our platform and the applicability of this policy depends
-
4
on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.